–For Instructions for Outlook 2007 –For Instructions for Outlook 2011 –For Common errors and troubleshooting Step 2: Uncheck the box next to Download changes since last Send/Receive.
In the Information to download section, select Full Details and in the Address Book section, choose \Global Address List. **NOTE** Please read this section carefully, or your update will not work!!
Step 3: The new version of the GAL will now be downloaded.
A status window will open to indicate that the download is in progress and will close automatically when the download is complete.
Offline address book is used by Office Outlook so that users can locate contact information even when they are not connected to the server.
Offline address book works when the Outlook client is configured in cache mode or when it is in offline mode.
This reference topic provides a summary of the Active Directory schema changes that are made when you install Exchange 2016.
Here, I will show steps to configure offline address book in Exchange 2013.24/02/13If you create a new user, give them a mailbox, and they seemingly fail to appear then don’t panic! The easiest way to do this is simply connect to Outlook Web Access, and query the GAL directly (OWA uses the GAL no the OAB like Outlook running in cached mode does). The User/Mailbox IS listed on the Server But NOT in Outlook.Firstly and fore mostly: If you do anything in Exchange: Apply the “cup of coffee rule”, never make a change then go and prove that change works straight away! However most of us work in the real world and you have a user who needs to use this mailbox yesterday! Remember, if you are looking at the Global Address List in Outlook then you are NOT looking at the Servers Global Address List*. Then check the mailbox Exists (See Check for existence of mailbox sections below).1. The Mailbox SHOULD be in the right hand window (Providing you are in the correct administrative group, on the correct server, and in the correct mailbox store! Remember with Exchange 2007 / 2010 you create the mailbox with the Exchange system Manager anyway! On the Exchange Server, Start Ensure “Hide From Exchange Address Lists” is NOT ticked. If you receive an error message then you can investigate further (Note: Set your Outlook client to send you a delivery report on the test email as well).